|
POLICIES ACCEPTED PAYMENT:
Visa
Items paid by credit card will be charged when item is shipped EVENT STORES - SHIPPING Flat Rate shipping charge is for UPS Ground. Your order will be processed and shipped within 2 days of receiving your order. UPS Ground may take from 3 to 5 business days for delivery. To Expedite Shipping: For an additional charge you can expedite shipping by calling 203-287-9990 (please have your order number available). WIRELESS ZONE CUSTOMERS - SHIPPING Some items may be custom ordered and will take up to 3 weeks to ship. Customer will not be charged for items until they are ready to ship. Flat Rate shipping charge is for UPS Ground. To Expedite Shipping: For an additional charge you can expedite shipping by calling 203-287-9990 (please have your order number available). RETURNS AND EXCHANGES All goods must be returned in original condition within 7 days of order date for proper credit. The completed return authorization form (RA form) must accompany all returns with the reason for the return. Goods returned after 7 days of order date will be denied and no credit will be issued. Click here to download a Return Authorization form. CREDITSIf return is due to Customer's error or dissatisfaction, credit will be for the price of goods only; not to include any shipping or fulfillment fees. If return is due to an error by Company Store (i.e. wrong size or color shipped, incorrect item shipped, or damaged items) credit will be assessed to customer’s account and return shipping and handling costs will be absorbed by Company Store. For items you wish to exchange, check the "exchange" box on your RA form and list the item(s) you would like to receive in the space provided. Include this form along with your returned items in a box and ship to the address at the bottom of the form via UPS ground. In stock merchandise will be shipped within 7 days upon receipt of return. Your credit card will be charged for the new merchandise and credit (minus shipping and handling) processed for returned merchandise. You will be notified if items ordered are no longer available. Please allow 1-2 billing cycles from the date of return for your credit card to be credited. To fill out a RA form, click here. Any questions concerning returns you can email reneed@nanddsports.com QUANTITY DISCOUNTSIf you wish to purchase a quantity of 24 or more pieces of the same item, we can offer a discounted price. To receive discount, please call in your order @ 203-287-9990 ext. 229. |